Things to Know

  • Please give specific information about the unit in need of service
  • Intermittent issues can be hard to diagnose, we may need to schedule multiple appointments
  • Arrival times may vary due to unforeseen events
  • Please check all cables, headphone jacks and connections before requesting service
  • Please secure pets during time of service
  • Please clear area around and on top of unit in need of service before technicians arrive
  • Please inform us if lighting or workspace is inadequate
  • Factory resets may be required, please save all custom information in a separate place
  • Please do not smoke around our service technicians
  • We service all digital pianos and organs
  • Instruments over 10 years old may not be repairable due to parts unavailable, you may apply your diagnostic charge to a new or used instrument in those circumstances
  • Please be advised contacts, lightbulbs, batteries, spills, speaker deterioration and cleanings are not covered under manufacturer’s warranty
  • All diagnostic fees are due at time of service
  • We no longer service Hammond Organs, for service please contact; Atlantic Vintage Hammond: (315) 458-8753


For more than 35 years Piano & Organ Center has been Upstate NY's largest and most trusted store for pianos, organs, lessons and service! Nobody beats our experience!


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What We Offer



Authorized Dealership